Who We Are

Central Toronto Youth Services (CTYS) is a community-based, accredited Children’s Mental Health Centre that serves many of Toronto’s most vulnerable youth. We believe in building the strength and resiliency of young people in ways that are engaging, respectful and empowering.

Our programs and services

  • meet a diversity of needs and challenges that young people experience, such as
    1. serious mental health issues
    2. conflicts with the law
    3. coping with anger, depression, anxiety, marginalization, rejection
    4. issues of sexual orientation and gender identity
  • offer both one-on-one and group counselling
  • connect with youth in their homes, neighbourhoods, schools and communities

More on CTYS Programs

Vision, Mission and Values

We Value

Respect: we value the dignity, strengths and contributions of all individuals

Diversity: we appreciate the rich diversity of our clients, staff and communities. We recognize the existence of systemic discrimination and barriers and we strive to challenge these realities in the work we do.

Collaboration: we believe our services are richer and more effective when we work in partnership with youth, their families, our colleagues and community partners

Excellence and Accountability: we strive for and demonstrate the highest quality in all we do through the use of knowledge-based and evidence-informed practice, outcome-oriented evaluation, and diligent governance with accountability to our clients, partners and stakeholders

Innovation: we support the creativity of our staff and clients, the exploration of new ideas and opportunities, and the development of unique and responsive programming

Accessibility: we commit to reducing the barriers to accessing needed services for our clients

Mission

Through a process of engagement and relationship building, CTYS serves youth who have a range of mental health needs. We work collaboratively with youth and their families to expand their skills and navigate systems so that they can successfully achieve their goals and improve their well-being.

Vision

CTYS will be a leader in providing excellent, innovative, collaborative, responsive services that meet the mental health needs of youth within the changing social context impacting them, their families and their communities. We envision healthy, resilient youth and families living in healthy, affirming communities where youth with mental health issues are understood, and appreciated.

Leadership Teams

Board of Directors

Our Board of Directors is responsible for ensuring the organization’s vision, fiscal management, strategic direction, and overall integrity.

Dr. Bill Byrd, Chair

Ms. Mary E. Murphy, Past-Chair

Mr. Tom Delisle, Secretary-Treasurer

Ms. Lindsay Aagaard

Ms. Franky Chernin

Mr. Roger Mayers

Ms. Michele MacEachern

Ms. Sheila Masters

Mr. Brian O’Connor

Mr. Lance Carey Talbot

Management

Heather Sproule, Executive Director

Joan Marshall, Director, Business Operations

Robert Sears, Director, Client Services and Quality Assurance

Debra Newgewirtz, Manager, Business Operations

Jennifer Grant, Manager, Client Services

Priscilla Ofosu-Barko, Manager, Client Services

Calvin Facey, Manager, Client Services

Cheryl Tsagarakis, Manager, Client Services

Bernie Finnigan, Manager, Client Services

Annual Reports

CTYS’ Annual Report

Strategic Plan 2012-2017

CTYS’ Strategic Plan 2012 – 2017

Summary of CTYS’ Strategic Plan 2012-2017
For a more detailed version, please contact mail@ctys.org

Research & Evaluation

CTYS is well known within the social service sector for being at the forefront of issues affecting youth, including such controversial issues as youth gangs, violence in schools, child abuse, street youth and HIV. Our research has often been broad-based and collaborative.

Quality assurance and program evaluation

CTYS views continuous quality assurance as indispensable to the development, assessment and evaluation of our programs. It is a powerful tool that ensures our programs and services continually meet the needs of young people. We are committed to program evaluation because it drives the agency’s innovation.

CTYS regularly gathers input from various stakeholders, including clients and referring professionals. This is an important part of our evaluation process because it provides an opportunity for young people who use our services to give us first hand input on their experiences at CTYS. Among our quality assurance tools are the following.

CAFAS: CTYS participates in the administration of this Ministry of Child and Youth Services-mandated program outcome assessment measure. The aggregated data we receive back from CAFAS in Ontario at the Hospital for Sick Kids are analyzed further in house to produce program specific results. These results help us continually improve our models of service delivery.

Client Quality Survey: gives us valuable feedback to help us maintain the relevance and effectiveness of our programs.

Consultations with community partners: these consultations bring together social workers, medical staff, child protection workers, professionals in the criminal justice system, and government officials to conduct a detailed review of all of our programs, procedures and services.

New program evaluation initiatives are focused on our school-based programs with the development of program logic models and evaluation frameworks.

These valuable inputs help us strengthen the agency and improve the programs and services we offer.

Research

Research

CTYS is well known within the social service sector for being at the forefront of issues affecting youth, including such controversial issues as youth gangs, violence in schools, child abuse, street youth and HIV. Our research has often been broad-based and collaborative.

Families in TRANSition : the first comprehensive Canadian publication to address the needs of parents and families supporting their trans children. This comprehensive guide summarizes the experiences, strategies, and successes of a working group of community consultants – researchers, counsellors, community leaders, parents, as well as trans youth themselves.

Families in TRANSition provides practical and sensitive parent-to-parent and professional therapeutic advice, and anticipates and addresses common questions and concerns. The guide offers accurate, up-to-date information on terminology, health, and issues related to transition, and suggests to families important ways they can take care of themselves and one another through this challenging and critical time. Families in TRANSition also lists relevant local resources for continued youth and family support towards strengthening families.

The Development of Sexual Behaviour Problems in Children and Youth: this inter-agency research program examined gaps in knowledge about children and youth with sexual behaviour difficulties.

Youth Gangs On Youth Gangs: commissioned by the federal government. The report looked at youth gangs in Toronto and southern Ontario through first hand accounts from young people involved in these groups.

Youth-Gender Action Project Y-GAP: a community-based research project among CTYS, Pride & Prejudice, and Rebecca Hammond of Dalhousie University, which was funded through the Ontario HIV Treatment Network. The project was committed to understanding and improving the lives of trans youth living in Toronto and across Ontario through identifying gaps in knowledge about their lives and in current program/service delivery.

Y-Gap School Fact sheet

Y-Gap Work Fact sheet

Y-Gap Health Fact sheet