New Outlook is the only program of its kind in Toronto that provides a wide variety of programs to 15-24 year old young adults who are recovering from serious mental illness, primarily psychotic disorders. We deliver our programs from an holistic approach and support our clients on their road to recovery by providing best practice client-centered treatment. Building relationships and client networks is central to our work. Our clients are frequently stigmatized in society. Our programs offer them inspiration and hope.

Ways We Can Help

Day Program
The Day Program provides support to young people with serious mental illness (psychosis, affective disorders). The mainstay of the program is life and social skills training, recreation as well as academic studies in a structured and supportive environment. A typical week may include a wellness and recovery group, a drama workshop and spending time at the YMCA. Clients set personal goals in collaboration with program staff. The program focuses on helping young people to understand and manage their illness. An on-site teacher provides an innovative special education program that allows clients to earn high school credits.

Early Intervention
This program offers support to young adults who are experiencing a first episode psychosis. We assist young people aged 15-24 and their families in connecting to mental health services. Through counselling, support, skill building and advocacy, this program helps young people navigate the mental health system.

Community Support Program (CSP)
The CSP offers long-term case management to young people with serious mental illness (psychosis, affective disorders). Through building relationships with our clients, goals are developed that are individualized, flexible and comprehensive. A community support worker collaborates with clients to develop a rehabilitation plan.

Community Support and Intervention (CSI)
CSI provides support to young people with serious mental health illness who are involved with the criminal justice system or at risk of coming into conflict with the law. This crisis response and intervention program offers transitional intensive case management to link clients with psychiatric, housing and other supports. It serves as a bridge for marginalized young people facing the dual challenge of a mental illness and navigating the justice system.

Youth Hostel Outreach Program (YHOP)
YHOP meets the needs of young people with serious mental illness who use the shelter system.

It supports hard to reach youth who are unlikely to seek out traditional mental health services YHOP offers psychiatric consultation and assessment as needed and links to mental health services. The goals are to reduce the risk of homelessness and connect youth with much needed services.

Accessing Our Programs

Referrals are accepted from health care or social service agencies as well as individuals. We serve clients who live in Toronto. New Outlook will consider clients who have concurrent disorders or dual diagnosis if they are able to benefit from our services.

If you are interested in making a referral, please call
416-504-6100.